Retain your customers through your efficiency.
You are seeking to better manage the various requests of your clients? You covet to improve the quality of your responses to your clients? You are looking to reduce your customer wait time? You wish to ease your support team's tasks?
We can provide helpful advice on customer service and implement an efficient support tool for you.
We can provide helpful advice on customer service and implement an efficient support tool for you.
Our services include:
- Complete installation of the solution according to your prioritization rules
- Optimisation of your customer journey
- Understanding of what you offer and your service levels
- Activation of queues, setup of a chat window and initiation of monitoring
- Support for service dashboards (KPI)
